Description

The Technical Support Engineer will assist in the preparation of quotes, tenders, proposals, designs and technical documents ranging from bespoke projects to standard systems. The successful individual must be experienced in the design of Solar Thermal solutions. However, ongoing training will be provided so that they will be involved with internal projects, component selection, problem solving and trouble shooting where necessary. There will customer, distributor and internal contact, where you will be involved with information gathering and answering questions.

Support the sales office by dealing with technical enquiries from customers & distributors.
Creating solutions that will give a competitive edge and assist in increasing sales revenue.
Design systems, size and select necessary components for solar thermal systems.
Prepare proposals and bill of quantities for projects.
Liaise with R&D, updating them on customer comments regarding current product base and proposing future products or product changes.
Recording areas of complaints regarding quality/ failures and reporting any noticeable trends to R&D and Quality Department.
Identify and initiate new solar and renewable applications for our product range.
Ability to interface easily with customers and colleagues on related technical issues.
Available to provide site support if / when the site support engineer is unable to do so. These may include supervision of installation, commissioning and after-sales support of the project.

Bachelor's Degree in an engineering discipline, preferably in the area of Mechanical Engineering, Building Services Engineering or Renewable Energy Engineering.
Strong ability to understand customer's project requirements.
Excellent verbal & written communication skills
Experience in using ACAD
Computer literacy
Word, Excel, Powerpoint
Knowledge of renewable energies and alternative energies

For immediate consideration, send resume to Houda@kennedystaffing.com